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Shipping/Delivery Policy

Last Updated: July 2026

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Thank you for shopping with BATIT & CO. UK LTD. We are proud to operate from Northern Ireland and ship our baby clothing and merchandise exclusively to destinations within the United Kingdom (England, Scotland, Wales, and Northern Ireland). 

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1. Order Processing Times

  • All orders are processed within 1 to 2 business days (excluding weekends and UK bank holidays) after receiving your order confirmation email. 

  • You will receive another notification when your order has shipped.

  • Note for Subscriptions: If you have opted into our optional subscription service, recurring boxes are processed automatically on your chosen monthly billing date and shipped within our standard processing timeline.

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2. Domestic Shipping and Delivery Costs

We offer both Standard and Express shipping options across the UK. 

  • Standard Shipping: Delivery usually takes 2 to 4 business days from the date of dispatch.

  • Express Shipping: Delivery usually takes 1 to 2 business days from the date of dispatch.

Your final delivery cost will be computed and clearly displayed at the end of the checkout process, based on your delivery address and the size or weight of your order.

 

3. Northern Ireland Deliveries

Because we are based in Northern Ireland, local deliveries are fully domestic and are processed using the same standard or express timelines as the rest of the UK. We do not apply regional surcharges for deliveries within Northern Ireland.

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4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to register with the courier. 

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at sales@batituk.co.uk with your name and order number, and we will look into it for you.

 

5. Shipping to P.O. Boxes

Please note that some couriers have restrictions on delivering to P.O. Boxes. If your address is a P.O. Box, please opt for Standard Shipping at checkout to ensure your order can be fulfilled via standard postal networks.

 

6. Damaged or Lost Packages

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@batituk.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

7. Contact Us

If you have any further questions regarding our shipping practices, please don't hesitate to contact us:

BATIT & CO. UK LTD
69 Bocombra Park, Craigavon, BT63 5FA
Email: sales@batituk.co.uk

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